1.Website information and medical care
Astra Medical Group LLC provides this website for general information about its practice and services. Content is not an individual diagnosis, treatment recommendation or substitute for an evaluation by a qualified clinician. Do not delay appropriate care based on something you read here.
Browsing, using a calculator or sending an inquiry does not by itself establish a clinician–patient relationship. Clinical care is subject to assessment, professional judgment, required consent and the terms provided for the particular service.
2.Emergencies and communication
This website, the contact form, ordinary email and WhatsApp are not emergency channels and are not represented as continuously monitored. Call 911 or go to an emergency department for an emergency.
Provide accurate contact information and only information you are authorized to share. Do not submit medical records or other sensitive details through the general inquiry form. A request allows our team to respond about that inquiry; it is not a general authorization for unrelated marketing.
3.Appointments and service availability
A contact request or click on a booking link is not a confirmed appointment. Follow the confirmation instructions from the practice or scheduling service. Services, clinicians, hours and availability may change; contact the office to confirm information relevant to your visit.
Eligibility, treatment options, fees and any cancellation requirements will be communicated for the applicable service. This website does not guarantee a particular clinical result.
4.Payment and financing
Contact the office to confirm current prices, accepted payment methods and insurance participation before receiving services. Website descriptions and calculators are informational and are not a binding quote or financing approval.
Cherry is an optional third-party financing service. Its providers determine eligibility, approval, rates and repayment terms. Review their disclosures and agreement before applying. Astra does not guarantee approval or that a displayed example will be available to you.
5.External services and privacy
Tebra, Cherry, CareCredit, maps, social networks and WhatsApp are separate services with their own terms and privacy practices. Some services open a separate site and others load embedded content. Their availability and processing are not controlled by these website terms.
Our Website Privacy Policy describes website information practices. Our HIPAA Notice addresses protected health information. These terms do not waive rights under either applicable privacy law or clinical-care requirements.
6.Responsible use and content
Use the website lawfully. Do not impersonate someone, send fraudulent or abusive submissions, distribute malicious code, bypass access controls or interfere with service availability. We may limit requests or access to address misuse and protect the service.
You may view and use public content for personal, noncommercial purposes. Astra branding and other content remain subject to their owners’ intellectual-property rights. This does not restrict uses permitted by applicable law.
7.Accuracy and availability
We aim to keep information useful and accurate, but errors, interruptions or outdated information may occur. Contact us to verify details before relying on them for a visit, payment or care decision. We may correct or update website content.
Nothing in these terms excludes duties, liability or consumer and patient rights that cannot lawfully be excluded. These website terms do not replace clinical consents or separate service agreements.
8.Changes, applicable law and contact
We may revise these terms and identify the updated version. Changes apply subject to applicable notice and consent requirements; posting a change does not by itself obtain any separate authorization required by law.
Florida law governs these website terms to the extent permitted by applicable law, without removing mandatory protections that may apply to you. Questions may be directed to Astra Medical Group LLC at (786) 706-4880, info@astramedical.group, or 4540 NW 7th St, Miami, FL 33126.
Questions about your privacy?
Celio Hernandez
Designated contact for privacy requests and HIPAA complaints. Dedicated privacy complaint line. Do not attach medical information or sensitive documents to your initial message.